Join our team!
We are a passionate, diverse group of individuals who come from all over the world. When you walk through our office, you’ll hear conversations in more than 25 languages. While our office environment is casual and light, we work hard to achieve our goals. If you’re an ambitious individual who is passionate about our cause, apply today!
Open Positions:
Internship Opportunities:
Position: Operations Intern
Supervisor: Manager of Operations
Program/Department: Administration
Location: Dallas, TX on-site
Type of Position: Internship/Volunteer hours
Hours: Monday-Friday 9:00-5:00PM,
Classification: Not Applicable weekends available upon request
Job Summary
The Operations Intern/Volunteer supports Mosaic’s Operations Department including, but not limited to: first person of contact for visitors at the main headquarters who will assess the needs of the visitors and direct them to the correct program services or refer them to partner agencies for services outside the scope of work of the agency. This intern/volunteer will assist the Operations Team in administrative duties and other operational tasks as needed.
Essential Functions and Responsibilities
- Maintain professional presentation of reception and other shared areas.
- Manage multiple phone lines, including the general voicemail and screen potential clients over-the-phone or in-person to determine service eligibility. Direct callers to suitable departments/individuals and to other community resources and document referrals.
- Screen and answer guests and clients at the Main Office’s front door.
- Act as an interpreter/translator when needed.
- Sets up space for meetings.
- Perform other duties as assigned by Operations Team.
Training/Learning Credits (up to 20 hours):
1. Agency Orientation.
2. Reporting Child Abuse, Neglect & Exploitation.
3. HIV in the Workplace.
4. Mental Health First Aid Training.
5. Family Violence.
6. Human Trafficking.
7. Refugees.
8. Trauma-Informed Care Training.
9. Suicide prevention.
10. Culturally Linguistic and Appropriate Services (CLAS) Standards.
Skills & Qualifications:
Required
- Must be at least 17 years old.
- Must be able to pass background check and drug screen.
- Evidence of cultural sensitivity or ethnic minority groups and various socioeconomic backgrounds.
- Effective communication skills.
- Must be available to work in at least 4-hour increments.
Preferred
- Bilingual in any language
- Sensitivity to the needs of survivors of human rights abuses.
- Ability to prioritize and solve administrative problems.
- Proficiency in Google Workspace Suite and MS Office Suite.
- Must be able to lift 20 lbs.
Mosaic is committed to creating and advancing a culture of inclusion, diversity and belonging where all feel engaged, respected and valued. Mosaic will not discriminate against any employee or applicant for employment because of race, color, creed, religion, national origin, gender, gender identity, sexual
orientation, age, familial status, or disability. We strongly encourage persons with lived experiences of our client populations in addition to members of traditionally underrepresented communities to apply, including people of color, LGBTQIA+ identified people, gender-nonconforming people, people with
disabilities, veterans, and people who speak a language in addition to English.
To apply for this position, email Kim-Cuong Than at kimt@mosaicservices.org.
Job Title: Transitional Housing Intern
Program: Transitional Housing Program
Hours: 20 Hours – Flexible
Job Summary:
The Transitional Housing Program Intern will work closely with the Transitional Housing Director to provide support to the Transitional Housing Program to ensure that it’s goals and objectives are met. The ideal candidate will be compassionate, self-motivated, flexible, and exhibit strong time management skills.
Essential Job Duties and Functions:
- Facilitate and/or assist with program life skills classes and concurrent childcare activities.
- Shadow and assist with client intakes, needs assessments, follow up appointments and file maintenance.
- Maintain updated knowledge on all topics related to child abuse, family violence, human trafficking, immigration issues, and impact of trauma on children via approved trainings and assigned webinars.
- Maintain proper documentation, forms, and record-keeping of all client, program, office, and grant-requested information.
- Assist with volunteer activities and Transitional Housing programs.
- Assist with program research and development of forms and other programmatic needs.
- Translate Program forms into other languages if possible.
- Submit weekly/monthly reports in timely manner.
- Assist with other duties as assigned by Supervisor(s) or their designee.
- Provide support to other program staff as needed.
- Compassion for working with trauma, refugee, and immigrant populations.
- Effective communication with culturally diverse populations.
- Social work student preferred. Other fields including Human Services, Behavioral Health, or Criminal Justice may apply.
- Familiar with Microsoft Office.
- Bilingual SPANISH (Preferred)
- CPR Certified (Preferred)
If interested, please send your resume and cover letter to mariav@mosaicservices.org.
DEI Statement
Mosaic is committed to creating and advancing a culture of inclusion, diversity and belonging where all feel engaged, respected, and valued. Mosaic will not discriminate against any employee or applicant for employment because of race, color, creed, religion, national origin, gender, gender identity, sexual orientation, age, familial status, or disability. We strongly encourage persons with lived experiences of our client populations in addition to members of traditionally underrepresented communities to apply, including people of color, LGBTQIA+ identified people, gender-nonconforming people, people with disabilities, veterans, and people who speak a language in addition to English.
Position: Counseling Intern
Job Description: The Counseling Intern will provide individual counseling, play therapy, family therapy, couples counseling and group therapy to clients at Mosaic Family Services Main office and/or Mosaic shelter for two consecutive semesters. The Counseling Intern will also maintain proper documentation and record keeping and provide reports in a timely manner. The Counseling Intern will also participate in weekly supervision once a week and group supervision as required, as well as any training by the Mental Health programs. Other Mosaic meetings and training are optional.
Please note: this internship does not include practicum hours.
Job Duties (include but are not limited to):
· See at least 12 clients
· Facilitate one group on the second semester
· Attend regularly scheduled individual supervision times and group supervision times
· Maintain proper documentation and program reports on time
· Attend trainings, meetings, and conferences as needed for professional and staff development and/or assist with those
· One evening or one day on the weekend required per week
· Other duties as required by Counseling Clinical Director
Please contact Kim-Cuong Than at kimt@mosaicservices with your resume to apply for our Counseling Internship Program.
Please note: this internship does not include practicum hours.
*Please note: Our internships are unpaid.