Escape Site | 24-Hour Crisis Hotline 214-823-4434

Jobs & Internships

We are a passionate, diverse group of individuals who come from all over the world. When you walk through our office, you’ll hear conversations in more than 30 languages. While our office environment is casual and light, we work hard to achieve our goals. If you’re an ambitious individual who is passionate about our cause, apply today!

Bilingual Anti-Trafficking Legal Assistant

Program Description:

Mosaic Family Services (Mosaic) is a non-profit community based organization that provides culturally and linguistically competent services to survivors of human rights abuses. The mission of Mosaic is to support, educate, and empower the multicultural individuals and families of North Texas.

Job Description:

The Administrative Assistant will provide general administrative support to attorneys in Mosaic’s Anti-Trafficking Legal Program including but not limited to: providing interpretation during client meetings, coordinating appointments and services, maintaining legal files, and monitoring case progress.

Job Duties:

        • Maintain client information, including database entry and management and spreadsheet tracking of cases;
        • Create new client case files and manage the filing system;
        • Manage staff calendars; schedule appointments with clients and coordinate intra-agency meetings.
        • Answer phones and communicate with potential/existing clients regarding appointments and case progress;
        • Translate documents and provide interpretation during client meetings; and
        • Other administrative responsibilities.


        • Fluency (speaking, writing, and reading skills) in both Spanish AND English is required.
        • Bachelor’s degree or progress toward a degree or equivalent in a human services field.
        • Effective communication with and sensitivity to culturally diverse populations.
        • Computer literacy and word processing skills.
        • Commitment to issues involving immigrants and refugees.
        • Demonstrated commitment to survivors of crime is a plus.
        • Dependable, good work habits, strong people and communication skills.

If you are interested in this position, please email your resume to: [email protected]

Fingerprint Specialist (Full-Time)

Position: Fingerprint Specialist
Program: Safe Release Support (SRS)
Supervisor: Office Manager/SRS Program Director

This is a full-time position, 40 hours per week.

Job Description:
Assist sponsors of unaccompanied minors in obtaining family reunification through fingerprinting services (for background checks) and completion of Family Reunification packets.

Required Qualifications:

        • Bilingual in Spanish AND English, both written and verbal
        • Effective communication skills with individuals from culturally diverse backgrounds
        • Strong organization and time management skills
        • Sensitivity to the needs of survivors of human rights abuses

Preferred Qualifications:

        • Excellent communication skills
        • Great attention to details
        • Experience in refugee and immigrant services
        • Bachelor’s degree or equivalent in a human service field
        • Working knowledge of Microsoft Office Suite

Essential Functions:

        • Schedule appointments by email and over the phone.
        • Gather all pertinent information and maintain confidentiality.
        • Maintain respectful and professional demeanor with clients and partner agencies.
        • Assist sponsors with completion of Family Reunification Packet and related documentation.
        • Assess needs and provide sponsors with referrals/resources for both the sponsor and the minor.
        • Fingerprint sponsors of unaccompanied minors.
        • Prepare and submit fingerprint records and reports for both internal and external use.
        • Complete required trainings from LIRS.
        • Stay up to date with program changes made internally as well as mandated by LIRS and OSSI.
        • Other duties as assigned by direct supervisor

Please submit cover letter and resume to Office Manager/SRS Program Director: Angie C. Carreón, [email protected]

Assistant Finance Manager (Full-Time)

Type of Employee: Full-time (Exempt)
Supervisor: Finance Manager

Principal Duties:

        • Manage aspects of day-to-day bookkeeping and accounting processes including but not limited to A/P, A/R, payroll, JE, and bank reconciliation.
        • Prepare financial reports including reimbursement request, budget vs actual report and grant-specific financial report to grantors and Board of Directors.
        • Process invoices and deposits in a timely manner.
        • Support Finance Manager, Program Directors and Fund Development staff in developing and analyzing agency and grant proposal budgets.
        • Work closely with outside Accounting consultant to execute month-end closing.
        • Coordinate with external auditor and tax firm in preparation of year-end audit and tax return.
        • Prepare and execute payroll using a payroll service provider.
        • Complete training on reporting to government contracts, accounting policies, business compliance, and other relevant topics.
        • Assist Finance Manager in managing staff’s benefits, and updating personnel policy and procedures as needed.
        • Assist Program Directors with human resources tasks such as on-boarding, employee management, and termination procedures.
        • Act as interim Finance Manager in the absence of the latter.
        • Other tasks assigned by Executive Director and Finance Manager.

Minimum Qualifications:

        • Bachelor’s degree in accounting or related field and 1 year work related experience. Masters’ degree in accounting or finance preferred.
        • Strong knowledge of Excel, and computerized accounting systems (Financial Edge preferred).
        • Knowledge of basic accounting practices (non-profit accounting preferred), internal control, and auditing procedures
        • Ability to multi-task in a fast-paced multicultural work environment.
        • Ability to work independently in a fast-paced work environment.
        • Comfortable in working with a culturally diverse team.

Please submit cover letter and resume to Finance Manager: Han Le, [email protected]

Counselor (Part-Time, 15 hours)

Mental Health Counseling Program

Essential Functions:

        • Conduct outreach and education to appropriate communities.
        • Provide individual and group counseling/therapy for adults.
        • Provide art and play therapy for children.
        • Conduct assessments and diagnose symptoms.
        • Treat victims in their symptoms of diagnose
        • Conduct weekly support groups for adult residents.
        • Conduct weekly support groups for child residents.
        • Develop safety plans for victim
        • Conduct needs assessment and intake for victim
        • Conduct crisis counseling and supportive counseling.
        • Assist in the development of resources for immigrant victims of crime.
        • Provide referrals to appropriate services for victims as needed.
        • Provide interpretation and translation as needed.
        • Maintain updated knowledge on domestic violence, human trafficking, and immigration issues.
        • Maintain proper documentation and record keeping.
        • Provide weekly and monthly reports in timely manner.
        • Participate in weekly staff meetings.
        • Other duties as assigned by the Program Director.


        • Master’s degree or equivalent in a human service field.  Licensed required LMSW, LCSW, LPC, LPC-I.
        • Experiences in refugee and immigrant services.
        • Experiences in working with victims of family violence.
        • Effective communication with culturally diverse populations.
        • Sensitivity to the needs of victims of family violence.
        • Bilingual Preferred in English and another language.
        • Strong oral and paperwork skills.

Please submit resume and cover letter to Claudia Ospina, Program Director at [email protected]

Shelter Advocate (Part-Time, On-Call)

This is a part-time, on-call position. On-call staff must be available to come as needed; availability will be discussed during the hiring process.


        • Bachelor’s degree or equivalent in human services or related field preferred
        • Effective communication skills with individuals from culturally diverse backgrounds
        • Prior experience in working with victims of family violence/human trafficking preferred
        • Knowledge of victim issues in family violence and human trafficking preferred
        • Ability to work independent with minimal supervision
        • Bilingual in English and Spanish preferred

Job Duties

        • Answer the 24-hour hotline and screen calls for program admissions
        • Provide appropriate referrals and information for hotline callers
        • Maintain proper client, program and facility documentation, including communication logs, hotline forms, resident medication logs,  etc.
        • Maintain knowledge of Mosaic Family Services’ guidelines and procedures
        • Maintain knowledge of family violence, human trafficking and working with multicultural clients
        • Develop safety plans for women and children residents
        • Complete intakes and Resident Handbooks for new residents
        • Conduct crisis counseling and supporting counseling (for residents and through hotline)
        • Assist in development of resources for victims to shelters and other service agencies as needed
        • Provide interpretation and translation services as needed
        • Attend monthly staff meetings
        • Other duties as assigned by Shelter Director or their designee.

Please submit resume, references and cover letter to Nancy Rocha at [email protected]

Counseling Intern

Program Description:
We provide individual, family, and group counseling to survivors of human rights abuses. We also provide play therapy services. The counseling staff is comprised of LPC, LPC-Intern, LCSW, and practicum level counselors. There are LPC-Supervisors on staff. Mosaic is a United Way affiliate.Training at Mosaic Family Services
We are committed to providing training for LPC-Interns and Masters Level students. Counselors work with a wide variety of clients involved in:

        • Individual Counseling
        • Family Counseling
        • Play Therapy
        • Activity and Support Groups at Mosaic Transitional House

Application Procedure & Requirements:

        • Minimum two semester commitment
        • Availability to work till 6 pm on weekdays, 7 pm every other Wednesday for group supervision, and some Saturdays if required
        • Minimum ten direct client contact hours per week
        • Individual Supervision is one hour per week and will be coordinated with staff supervisor
        • Provide counseling at office as well as at shelter
        • Advanced practicum students preferred

Application Instructions:

        • Please specify the semester you would like to begin
        • On-going application process; no specific deadline

Send a copy of your cover letter, resume, and references to:
Claudia Ospina / Program Director
[email protected]
214-821-5393 ext. 249

Development Department Intern

Job Title: Development Department Summer Intern – unpaid


        • Assist with marketing efforts for Mosaic including website, blog posts, Facebook, Twitter, Instagram and LinkedIn
        • Help maintain donor tracking system
        • Assist Development Director/Development Manager with newsletters, mail campaigns, and other communication materials, including special event and other special campaign communication
        • Assist Development Director in keeping track of silent auction items for Mosaic’s fall gala
        • Assist Development Director in maintaining processes for gift acceptance, donor acknowledgement, and donor tracking


        • Strong written and verbal communication skills
        • Strong interpersonal skills
        • Flexibility in schedule
        • Organized, creative and detail-oriented
        • Strong computer skills
        • Proficiency in Microsoft Office (Word, Excel, etc.) required
        • Experience using social media platforms (Facebook, Twitter, LinkedIn, etc.)
        • Ability to multi-task in a fast-paced, multicultural work environment

Send a copy of your cover letter and resume to Genevieve Petersen at [email protected]

*Please note: Our internships are unpaid.