Escape Site | 24-Hour Crisis Hotline 214-823-4434

Jobs & Internships

We are a passionate, diverse group of individuals who come from all over the world. When you walk through our office, you’ll hear conversations in more than 30 languages. While our office environment is casual and light, we work hard to achieve our goals. If you’re an ambitious individual who is passionate about our cause, apply today!

Shelter Advocate (Full Time)

(Monday – Friday 2 PM – 10 PM)

Program:   Mosaic House

Supervisor: Shelter Director

Essential Functions:

  • Perform day-to-day activities of a Shelter Advocate, which includes, but is not limited to the following:  
  • Answer the 24-hr hotline, and screen calls for program admission.
  • Complete orientation and intake, and review Cooperative Living Agreement and safety plans with new residents.
  • Provide appropriate referrals and information for hotline callers (victims and non-victims)
  • Conduct crisis counseling and intervention, and emotional support for Mosaic House residents and hotline.
  • Maintain proper client, program, and facility documentation, including communication log, hotline forms, medication logs, bus logs, volunteer sign in, confidentiality forms, group activity sing in, daily count, etc.
  • Provide interpretation and translation services as needed.
  • Maintain applicable knowledge of Mosaic Family Services’ policies and procedures.
  • Participate in professional trainings and conferences related to family violence, human trafficking, refugees, trauma-informed care, and other relevant topics as approved or requested by Supervisor.
  • Participate in weekly and/or monthly Mosaic House staff meetings at the shelter.
  • Assist with other duties as assigned by Supervisor or their designee.

Qualifications:

  • Bachelor’s degree or equivalent in a human service field preferred.
  • Experience and compassion in working with victims of family violence, human trafficking, trauma, and refugee and immigrant population preferred.
  • Effective communication with culturally diverse populations.
  • Strong time management skills and the ability to multitask in a fast-paced environment.
  • Strong organization, writing, and technology skills.
  • Ability to work independently with minimal supervision.

Please submit resume and cover letter to Nancy Rocha at: [email protected].

Case Manager (Full-Time)

Program: Multicultural Family Violence Program

Services of Human Trafficking Program

Supervisor: Program Director/Assistant Program Director

Essential Functions:

  • Provide direct comprehensive case management to victims/survivors; including advocacy, interpretation/translation, transportation, orientation/education, and other support services as needed
  • Conduct outreach and education to multicultural communities
  • Prepare outreach and education materials and brochures
  • Network and maintain updated knowledge of community resources
  • Maintain updated knowledge of family violence, human trafficking, immigration, and other violent crime-related issues
  • Maintain proper documentation and record keeping
  • Report weekly activities to supervisor in a timely manner
  • Submit monthly reports to supervisor in a timely manner
  • Participate in weekly staff meetings and monthly supervision meetings
  • Ensure meeting of program needs through ongoing program evaluation
  • Miscellaneous assignments as requested by the Assistant Program Director or Program Director

Required:

  •    Bachelor’s degree or equivalent in a human service field
  •    Effective communication skills with individuals from culturally diverse backgrounds
  •    Strong writing skills
  •    Strong organization and time management skills

Preferred:

  • Experiences in refugee and immigrant services
  • Knowledge of victim issues in family violence and trafficking
  • Bilingual in English and Vietnamese, Chinese, or Farsi

Please submit cover letter and resume to Program Director:

Mirjana Omeragic, [email protected].

Prevention Specialist (Full-Time)

PREVENTION SPECIALIST I

Mosaic Family Services, Inc. seeks full-time employee responsible for implementation of school and community-based program services including curriculum-based support groups for refugee and immigrant youth and their parents, alternative activities, and community presentations.

Minimum Qualification Requirements:

Education: ·         Degree in Social Work, Education, or Human Services required.

·         Certified Prevention Specialist preferred.

Experience: ·         At least two years experience managing groups or classroom of youth ages 5-12, especially with minority youth populations.

·         Evidence of cultural sensitivity to ethnic minority groups and various socioeconomic backgrounds.

Skills: ·         Can build rapport with youth and community members quickly.

·         Excellent verbal and written communication skills.

·         Spanish bilingual preferred.

·         Organized, flexible, proactive, and can multi-task and prioritize duties and assignments.

·         Able to manage schedule and work independently.

·         Proficient with Microsoft Office Suite (Word, PowerPoint, Excel, etc.).

·         Reliable car with minimum state required insurance.

 

Job Duties:

  1. Provides educational programs for youth, family groups and community members at Mosaic Family Services, Inc., area schools, and community sites as scheduled:
  2. Life skills classes utilizing Curriculum Based Support Group®/Kids’ Connection,
  3. Alcohol and Other Drugs (AOD) alternative activities,
  4. Tobacco alternative activities,
  5. Alcohol and Other Drugs (AOD) presentations, and
  6. “Tobacco and Minors” presentations;
  7. Provides liaison services between Mosaic Family Services’ clients and other service providers to ensure that all client needs are addressed or met;
  8. Attends and actively participates in network or coalition(s) as assigned to engage community members for community-wide change; and
  9. Maintain proper documentation and record keeping.
  10. Submitting reports by deadlines.
  11. Other duties as required by immediate supervisor.

Start Date: December 4, 2017

Employment Type: Full-time non-exempt

If interested, please send cover letter and resume to [email protected].

 

Counselor (Part-Time, 15 hours)

Program:  
Mental Health Counseling Program

Essential Functions:

  • Conduct outreach and education to appropriate communities.
  • Provide individual and group counseling/therapy for adults.
  • Provide art and play therapy for children.
  • Conduct assessments and diagnose symptoms.
  • Treat victims in their symptoms of diagnose
  • Conduct weekly support groups for adult residents.
  • Conduct weekly support groups for child residents.
  • Develop safety plans for victim
  • Conduct needs assessment and intake for victim
  • Conduct crisis counseling and supportive counseling.
  • Assist in the development of resources for immigrant victims of crime.
  • Provide referrals to appropriate services for victims as needed.
  • Provide interpretation and translation as needed.
  • Maintain updated knowledge on domestic violence, human trafficking, and immigration issues.
  • Maintain proper documentation and record keeping.
  • Provide weekly and monthly reports in timely manner.
  • Participate in weekly staff meetings.
  • Other duties as assigned by the Program Director.

Qualifications:

  • Master’s degree or equivalent in a human service field.  Licensed required LMSW, LCSW, LPC, LPC-I.
  • Experiences in refugee and immigrant services.
  • Experiences in working with victims of family violence.
  • Effective communication with culturally diverse populations.
  • Sensitivity to the needs of victims of family violence.
  • Bilingual Preferred in English and another language.
  • Strong oral and paperwork skills.

Please submit resume and cover letter to Claudia Ospina, Program Director at [email protected]

Child Advocate (Part-Time, 15 hours)

Program:
Multicultural Family Violence and Human Trafficking Program – Transitional Housing

Essential Functions:

  • Provide crisis intervention, safety planning, children’s activities, education, and other supportive services needed by children affected by family violence, human trafficking, child abuse, and collaborate with other program staff serving the parent survivor.
  • Facilitate and arrange children’s activities for when the parent survivor is participating in other appointments, workshops, and activities on premise.
  • Connect parent survivors and their children to appropriate children-related services.
  • Develop and provide children-related resources and donations to meet the needs of the children in the program and share with other program staff as needed.
  • Provide interpretation and translation as needed.
  • Provide support to other staff as needed.
  • Maintain proper documentation and record-keeping of all client, program, office, and grant-requested information.
  • Submit weekly and monthly reports in timely manner.
  • Participate in monthly staff meetings and coalition meetings that related to children.
  • Maintain updated knowledge on all topics related to child abuse, family violence, human trafficking, immigration issues, and impact of trauma on children.
  • Assist with other duties as assigned by Supervisor(s) or their designee.

Qualifications:

  • Bachelor’s degree or equivalent in a human service field or higher.
  • Experience and/or compassion in working with children and/or victims of family violence, human trafficking, trauma, and/or refugee and immigrant populations.
  • Bilingual in English and Spanish or another language preferred.
  • Effective communication with culturally diverse populations.
  • Strong time management skills and ability to multitask in a fast-paced environment.
  • Strong organization, writing, and technology skills.

Please submit resume and cover letter to Mirjana Omeragic, Program Director at [email protected]

House Attendant, Overnight Weekend (Part-Time, 20 hours), Mosaic House

(Friday 10 PM – Saturday 8 AM and Saturday 10 PM – Sunday 8 AM)

Essential Functions:

  • Perform day-to-day activities of a House Attendant, which includes, but is not limited to the following:
  • Answer the 24-hr hotline, and screen calls for program admission.
  • Complete orientation and intake, and review Cooperative Living Agreement and safety plans with new residents.
  • Provide appropriate referrals and information for hotline callers (victims and non-victims)
  • Conduct crisis counseling and intervention, and emotional support for Mosaic House residents and hotline.
  • Maintain proper client, program, and facility documentation, including communication log, hotline forms, medication logs, bus logs, volunteer sign in, confidentiality forms, group activity sing in, daily count, etc.
  • Provide interpretation and translation services as needed.
  • Maintain applicable knowledge of Mosaic Family Services’ policies and procedures.
  • Participate in professional trainings and conferences related to family violence, human trafficking, refugees, trauma-informed care, and other relevant topics as approved or requested by Supervisor.
  • Participate in weekly and/or monthly Mosaic House staff meetings at the shelter.
  • Assist with other duties as assigned by Supervisor or their designee.

Qualifications:

  • Bachelor’s degree or equivalent in a human service field preferred.
  • Experience and compassion in working with victims of family violence, human trafficking, trauma, and refugee and immigrant population preferred.
  • Effective communication with culturally diverse populations.
  • Strong time management skills and the ability to multitask in a fast-paced environment.
  • Strong organization, writing, and technology skills.
  • Ability to work independently with minimal supervision.

Please submit resume and cover letter to Nancy Rocha at: [email protected].

Administrative Assistant/Receptionist (Full-Time)

This position’s priority is screening and accepting clients with appointments both over the phone and in person. Other major functions will be overseen and delegated by the office manager to ensure our office is able to run efficiently and effectively.

Required Qualifications:

  • Bilingual in English and Spanish
  • Effective communication skills with culturally diverse population
  • Bachelor’s degree or at least 2 year in a similar role

Preferred Qualifications:

  • Sensitivity to the needs of survivors of human rights abuses
  • Ability to prioritize and solve administrative issues

Job Duties:

  • Demonstrate sensitive, bilingual communication with survivors of human rights abuses
  • Manage multiple phone lines and the office’s voicemail system
  • Screen and answer guests and clients at the Main Office’s front door
  • Act as an interpreter/translator when needed
  • Process, keep record of, and distribute all incoming mail and packages
  • Handle outgoing mail for staff and finance department
  • Maintain professional presentation and keep stock of shared areas
  • Make copies, distribute incoming faxes, and process outgoing faxes as requested
  • Provide clerical support to Executive Director and program directors
  • Other tasks assigned by direct supervisor and Executive Director

Please submit resume and cover letter to Office Manager / Fingerprinting Specialist, Angie C. Carreón at: [email protected].

House Attendant, On-Call , Mosaic House

This is a part-time, on-call position. On-call staff must be available to come as needed; availability will be discussed during the hiring process.

Qualifications

  • Bachelor’s degree or equivalent in human services or related field preferred
  • Effective communication skills with individuals from culturally diverse backgrounds
  • Prior experience in working with victims of family violence/human trafficking preferred
  • Knowledge of victim issues in family violence and human trafficking preferred
  • Ability to work independent with minimal supervision
  • Bilingual in English and Spanish preferred

Job Duties

  • Answer the 24-hour hotline and screen calls for program admissions
  • Provide appropriate referrals and information for hotline callers
  • Maintain proper client, program and facility documentation, including communication logs, hotline forms, resident medication logs,  etc.
  • Maintain knowledge of Mosaic Family Services’ guidelines and procedures
  • Maintain knowledge of family violence, human trafficking and working with multicultural clients
  • Develop safety plans for women and children residents
  • Complete intakes and Resident Handbooks for new residents
  • Conduct crisis counseling and supporting counseling (for residents and through hotline)
  • Assist in development of resources for victims to shelters and other service agencies as needed
  • Provide interpretation and translation services as needed
  • Attend monthly staff meetings
  • Other duties as assigned by Shelter Director or their designee.

Please submit resume, references and cover letter to Nancy Rocha at [email protected]

Intern Title: Legal Intern, Program: Multicultural Legal Services

Job Description: Law Clerk/Legal Intern

Qualifications

      • Enrolled in an accredited law school.
      • Familiarity with family law, immigration law, or litigation preferred
      • Experience with or training related to serving domestic violence survivors
      • Commitment to issues involving immigrants and refugees
      • Sensitivity to serving multicultural communities
      • Proficiency in written and oral communication

Job duties

      • Draft pleadings, briefs and other legal documents
      • Interview and communicate with clients regarding their cases with the agency
      • Other administrative responsibilities
      • Work efficiently and independently to maintain case files
      • Work cooperatively with staff from other Mosaic departments

Please submit resume and cover letter to Meijken Westenskow at [email protected]

Intern Title: Counseling Intern, Program: Counseling

Program Description:
We provide individual, family, and group counseling to survivors of human rights abuses. We also provide play therapy services. The counseling staff is comprised of LPC, LPC-Intern, LCSW, and practicum level counselors. There are LPC-Supervisors on staff. Mosaic is a United Way affiliate.Training at Mosaic Family Services
We are committed to providing training for LPC-Interns and Masters Level students. Counselors work with a wide variety of clients involved in:

      • Individual Counseling
      • Family Counseling
      • Play Therapy
      • Activity and Support Groups at Mosaic Transitional House

Application Procedure & Requirements:

      • Minimum two semester commitment
      • Availability to work till 6 pm on weekdays, 7 pm every other Wednesday for group supervision, and some Saturdays if required
      • Minimum ten direct client contact hours per week
      • Individual Supervision is one hour per week and will be coordinated with staff supervisor
      • Provide counseling at office as well as at shelter
      • Advanced practicum students preferred

Application Instructions:

      • Please specify the semester you would like to begin
      • On-going application process; no specific deadline

Send a copy of your cover letter, resume, and references to:
Claudia Ospina / Program Director
[email protected]
214-821-5393 ext. 249

*Please note: Our internships are unpaid.